Privacy Policy Statement

Welcome to our Privacy Policy. Your personal privacy and the protection of your data are of paramount importance to us. This document explains how we collect, use, store, and safeguard your information.

What Data We Collect

We collect information to deliver, improve, and support our property market analysis and client interactions.

• Personal contact data you provide when submitting forms or communicating with us directly.
• Technical information such as browser type, device details, and usage statistics during site visits.
• Communications records if you contact us for support, feedback, or general inquiries.
• Preference data you share to tailor our services or reports to your needs.

How We Use Your Data

We only use information for purposes related to our market analysis and to enhance your experience with our services.

• Respond to your inquiries or requests regarding property evaluations and market trends.
• Improve our service quality and tailor insights toward your preferences.
• Send relevant information about your query or future updates you request.
• Maintain records in compliance with legal and regulatory obligations.

Legal Basis for Processing

We process your data only for legitimate purposes under Australian privacy laws and GDPR.

Data handling is based on your consent, contractual necessity, or our legitimate business interests. We do not sell or share your details with unrelated parties. You can withdraw consent at any time.

Sharing Your Data

Your information is kept strictly confidential. However, some sharing may occur as follows:

• With our trusted service providers (e.g., IT support, cloud storage) solely for the operation and improvement of our website and services.
• Where legally required to comply with court orders, investigations, or regulatory obligations.
• If our ownership structure changes, data may be transferred as part of that process, with appropriate notification.

Data Security

We use industry-standard security practices, including encryption and access controls, to protect your data from loss, misuse, or unauthorised access. Despite best efforts, no security system is fully immune to risks, so we commit to informing you promptly if a significant incident occurs.

Your Rights

You have rights regarding your data, subject to relevant laws and exceptions.

• Request access to, or a copy of, your personal information details.
• Ask for corrections if your information is outdated or inaccurate.
• Request erasure, subject to any mandatory data retention laws.
• Object to certain forms of processing, such as marketing communications.

About Cookies

Cookies help us analyse web traffic and improve your browsing experience. Read our separate Cookie Policy for further details on managing your preferences.

See Cookie Policy See Cookie Policy

Contact Us

For questions about this Privacy Policy or your data, get in touch using our official contact details below.

Policy Updates or Changes

We occasionally revise our Privacy Policy to reflect changes in law or best practices. Updates will be published on this page, so check back regularly for the latest information.